01A customer writes, any time of day
02SolarisChat answers and takes the order
03You just pack and deliver
SolarisChat answers customers from your catalogue in seconds, collects orders in the chat and hands you the conversations that need a person.
From Instagram connection to sales machine in under 120 seconds
Link your Instagram Business account with OAuth 2.0. One click, zero technical setup.
Upload your products, services, or subscriptions. AI learns your entire catalog.
AI handles every inquiry, qualifies leads, closes sales 24/7 while you scale.
Name, phone and address collected by the AI — ready for you to deliver.
SolarisChat answers questions, sells from your catalogue, and turns comments into conversations — and hands the chat to you when it matters.
Before every reply, SolarisChat looks up your products and business profile. Prices, sizes, stock, delivery terms and contacts in its answers are always yours.
A screenshot with “do you have this?” is matched to your products
Choose how SolarisChat talks: its tone, how long its replies are, and how many emoji it uses. It answers in Russian or English, matching each customer.
Options come only from your data — no invented sizes or services
A “Buy” tap starts a short order: quantity, name, phone and address, then a summary the customer confirms. The finished order appears on your Orders page, ready to deliver.
Someone comments “price” under your post — they get your message in Direct right away, and everyone else sees a reply under the comment.
Messages are marked as seen and the customer sees typing dots while the reply is written. Several quick messages in a row get one complete answer, not three.
Every conversation, lead and order in one place. The AI steps aside the moment a person is needed — and you see exactly where you stand.
When a customer wants to buy, asks for a person or complains, the AI tells them a manager will reply, pauses in that chat and adds it to Leads.
Read every conversation, reply from the website within Instagram's 24-hour window, and pause or resume the AI in any chat.
Paste a price list, an Instagram post or notes. The AI turns them into products with prices and stock; you check and save.
See your plan's conversations, messages and products on the dashboard, and turn the AI on or off in one click.
Pick a mode for your DMs and switch any time in your settings.
Answers every message using your products and business details.
Sends one message you write to everyone who writes to you for the first time. No AI involved.
No automatic replies. Messages still arrive in your SolarisChat inbox, so you can answer from the website.
SolarisChat connects to your Instagram Business account through Meta's official API. You simply authenticate your account with one click, and we handle all the technical setup. Your data remains secure and we comply with all Instagram policies.
Absolutely! You can train SolarisChat to match your brand voice, set custom response templates, and define how the AI handles specific scenarios. The AI learns from your product catalog and the preferences you set to deliver authentic responses.
SolarisChat supports all types of offerings: physical products (clothing, jewelry, electronics), digital goods (courses, templates, ebooks), services (consulting, coaching), and subscriptions (membership programs, recurring services). You can mix different product types in your catalog.
You decide! You can configure SolarisChat to identify itself as an AI assistant, or simply present it as your customer service team. Many businesses find transparency builds trust, while others prefer seamless integration. We support both approaches.
SolarisChat is smart about escalation. If it encounters a question it's not confident about, it can notify you in real-time, save the inquiry for you to respond to later, or politely tell the customer you'll follow up personally. You're always in control.
No setup fees, no contracts. You can start with a 7-day free trial, then continue month-to-month. Cancel anytime with no penalties. We believe in earning your business every month through great service.
Let SolarisChat answer your Instagram DMs, take orders, and hand you the hot leads — without hiring a team.
